We Care About You

At EzyRunners, your safety comes first. We've implemented comprehensive safety features and policies to ensure you can deliver with confidence.

From GPS tracking to emergency assistance, we've got you covered 24/7.

24/7

Support Available

100%

Insurance Coverage

Safety Features

SOS Emergency Button

One-tap emergency alert that instantly notifies our safety team and shares your live location. Help is always just a tap away.

Real-Time GPS Tracking

Your location is tracked during active deliveries. In case of emergency, our team can locate you immediately.

Verified Customers

All customers go through phone verification. Enterprise clients are fully KYC verified for added security.

Anonymous Calling

Call customers without revealing your personal phone number. Your privacy is protected.

Insurance Coverage

Accident insurance covers medical expenses for injuries during active deliveries. Your health is protected.

Trip Sharing

Share your live trip details with family or friends. Let them track your deliveries for peace of mind.

Health & Hygiene

Personal Safety Guidelines

  • Wear masks during all pickups and deliveries
  • Sanitize hands frequently, especially after handling packages
  • Maintain safe distance from customers during handover
  • Use contactless delivery options when available
  • Keep your delivery bag clean and sanitized

Our Commitment

  • Free masks and sanitizers for all active runners
  • Regular health check reminders
  • Paid sick leave for verified illness
  • No-penalty order cancellation if you feel unwell
  • Wellness support and resources

Road Safety Tips

Wear Safety Gear

Always wear a helmet when riding two-wheelers. Use reflective gear at night.

Follow Traffic Rules

Obey traffic signals, speed limits, and lane discipline. No delivery is worth risking your life.

No Phone While Driving

Stop safely before checking your phone or accepting new orders.

Weather Awareness

Slow down in rain. Take shelter during heavy storms. Your safety comes first.

Vehicle Maintenance

Regularly check brakes, lights, and tires. A well-maintained vehicle is a safe vehicle.

Avoid Fatigue

Take regular breaks. Don't push yourself when tired. Rest when needed.

Emergency Contacts

100

Police

108

Ambulance

101

Fire

1800-XXX-XXXX

EzyRunners Safety Line

Report an Incident

Experienced something unsafe? Report it immediately.

Your safety reports help us improve and protect all runners in our community.